Privacy Policy
Last updated: January 15, 2025
Introduction
SaveMate Inc. ("SaveMate," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension, website, and related services (collectively, the "Services").
Please read this privacy policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
Information We Collect
Information You Provide to Us
When you create an account or use our Services, you may provide us with:
- Account information: email address, username, and password
- Profile information: name and preferences
- Payment information: for cashback withdrawals (processed by secure third-party payment providers)
- Communications: messages you send to our support team
Information Collected Automatically
When you use our browser extension and Services, we automatically collect:
- Shopping Data: URLs of e-commerce websites you visit, product information, and pricing data to provide coupon codes and price comparisons
- Transaction Data: Information about completed purchases to track cashback eligibility (merchant name, order amount, and timestamp)
- Usage Data: How you interact with our extension, including features used and coupons applied
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring website addresses
Information We Do NOT Collect
We want to be clear about what we don't collect:
- We do NOT collect passwords for any website other than SaveMate accounts
- We do NOT collect credit card numbers, CVVs, or complete payment details
- We do NOT read your personal emails, messages, or documents
- We do NOT track your browsing activity on non-shopping websites
- We do NOT collect data from banking or financial institution websites
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Find and apply coupon codes at checkout
- Compare prices across retailers
- Track and deliver cashback rewards
- Send price drop alerts for products you're watching
- Personalize your experience and provide relevant deals
- Communicate with you about updates, promotions, and support
- Analyze usage patterns to improve our products
- Prevent fraud and ensure security
- Comply with legal obligations
How We Share Your Information
We may share your information in the following circumstances:
- With Affiliate Partners: To track cashback eligibility, we share transaction data with our affiliate network partners. This data is limited to what's necessary for tracking purposes.
- With Service Providers: We use third-party vendors for hosting, analytics, customer support, and payment processing. These providers are contractually obligated to protect your data.
- For Legal Reasons: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: If SaveMate is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information for other purposes if you give us explicit consent.
We do NOT sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls limiting who can view your data
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain it (such as for tax or accounting purposes).
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a machine-readable format
- Opt-Out: Opt out of marketing communications at any time
- Restrict Processing: Request that we limit how we use your data
To exercise any of these rights, please contact us at privacy@savemate.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us improve our Services and provide relevant content. You can control cookie settings through your browser preferences. Note that disabling cookies may limit some functionality of our Services.
Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this privacy policy.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising privacy rights.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
SaveMate Inc.
Email: privacy@savemate.com
Support: support@savemate.com